Call Center Payment Processing
Call centers serve as a communication channel for your customers to use to report requests or complaints to a business.
Customer support and service specialists answer phone calls from customers who need help addressing specific issues.
However, call centers can also be used to upsell products and sell new products to customers.
If your call center sells products to your customers, you need to be sure to have a strong payment processing system in place.
No one wants to lose business due to an outdated point-of-sale system. Old systems can be cumbersome and lead to too much time wasted on the phone.
Thankfully, Electronic Merchant Systems can help.
At Electronic Merchant Systems (EMS), we work closely with small businesses like your call center to promote growth and ultimately increase cash flow.
EMS has your call center covered from the top POS systems and mobile payment solutions to completely customized gift cards.
With over 1,000 Google Customer Reviews, it's easy to see the positive impact we've had on our communities.
If you want the best call center payment processing, click below to request a consultation or keep reading to discover why EMS is the perfect merchant services provider for your store today.
Top POS Solutions For Call Centers
We offer highly efficient yet simple-to-use POS terminals for your call center.
Accepting payments from your customers over the phone has never been easier thanks to our completely redesigned credit card terminals.
For call centers, we recommend the MaxxPay Mini.
MaxxPay Mini offers an effective payment solution that takes up minimal counter space without sacrificing quality.
Benefits of the MaxxPay Mini include:
Quick Payments
MaxxPay Mini offers quick payment acceptance to keep your customers happy and your phone lines available. With these terminals you can accept all major credit cards and all payment methods, including swipe, chip, and contactless options.
High Functionality
MaxxPay Mini makes staying on top of your overhead easy.
All you have to do is add your call center's products, prices, and inventory, and MaxxPay Mini will take it from there.
Easy-to-use Interface
The MaxxPay Mini offers a simple interface on an LED touchscreen.
Cloud-based Back Office
You will have the opportunity to access our cloud-based back-office reporting anywhere you can connect to the internet.
For a more advanced POS system for your call center, check out MaxxPay Pro.
Completely Customizable Gift Card Options For Call Centers
Gift cards are a great option to increase cash flow, even for call centers.
Is there a better way to cheer up unhappy or confused customers than by offering them a gift card?
Our gift cards offer:
- Brand awareness
- Greater customer loyalty
- A higher volume of purchases
- Increased profit and cash flow
And believe it or not, gift cards can provide the ultimate profit.
Every purchased gift card that's never redeemed is 100% profit for your business.
And your gift cards will look fantastic! With our in-house design team you can design gift cards unique to your call center. Their appearance will directly speak to your business and aesthetic.
Choose the Best Credit Card Processing Solutions For Your Call Center
There is no better option than Electronic Merchant Systems to streamline the payment processing and merchant services for your call center.
We take pride in offering payment solutions and services to make your life easier and get you paid faster.
EMS has the Skills and Experience to Serve You
Our 30 years of experience in the payment processing industry allows us to offer valuable merchant services experience to help your business thrive.
In addition, Electronic Merchant Systems has been a certified level 1 PCI provider for over ten years. Security is of the utmost priority.
24/7/365 Customer Support
Our team of customer support specialists is available around the clock to help you. You are never alone when you work with EMS.
You have access to a skilled support staff prepared to help you right away, regardless of the difficulties you are experiencing.
Start Growing Your Call Center Business Today
We're dedicated to handling all of your call center merchant services needs at Electronic Merchant Systems, including:
- Providing the top payment processing tools and opportunities
- Improving your cash flow
- Offering customized gift cards
- Providing the best credit card rates
- Streamlining your business operations
If these call center payment processing benefits seem like a great opportunity for your business to grow, fill out the form below to request a consultation today.